HelloMD is a San Francisco–based telehealth company that was founded in 2012 by Mark Hadfield and Pamela Hadfield and connects medical cannabis patients with medical doctors online from the comfort of their home using telehealth technology. Through its platform, patients use the service to connect with a doctor, get a medical cannabis recommendation, and gain entry to thousands of cannabis products, dispensaries and advice on medicinal efficacy, and the site also offers cannabis, natural supplements or psychedelics consultations along with educational articles and Q&As on cannabis use. The company currently operates in states where medical marijuana is regularized, so availability varies by location — notably, one company response on Trustpilot stated "We do not offer card services in California", so prospective customers should confirm service availability in their specific state before signing up. Customer reviews are mixed: some praise responsive support (one reviewer highlighted a staff member who "was so helpful and went above and beyond to fix the issue"), while others report frustrations such as delayed processing, difficulty getting refunds, or trouble reaching customer service after payment, so it's worth checking current reviews and understanding the refund/guarantee policy before booking a consultation.

HelloMD is a San Francisco–based telehealth platform, operated historically by Ondello, Inc., that has specialized in medical-cannabis consultations and patient education since 2014. Its website currently offers online access to licensed practitioners for medical-marijuana evaluations/cards, along with cannabis dosing and product guidance; customer support is available by live chat and phone. A significant recent development is that HelloMD announced a court-approved transaction to transfer its patient records and personal health information to TMHMD Inc., operating as Tilray Medical, with completion anticipated around July 10, 2026; consumers with existing records should therefore pay particular attention to the site's current privacy/record-custody notices. The BBB lists HelloMD locations in San Francisco, including 101 California Street, and notes that the business is not BBB accredited.

HelloMD, a business formerly based in San Francisco, CA, is no longer providing telehealth services for patients in the United States. Previously, HelloMD operated as a digital healthcare platform that facilitated online consultations with certified healthcare practitioners for individuals seeking medical cannabis cards and recommendations. The company also offered a "Cannabis Helpdesk" for product guidance and dosing insights, along with a library of articles and Q&As on cannabis-related topics. HelloMD began offering services in California in early 2014 and had seen over a hundred thousand patients, aiming to provide high-quality medical care and advice for medical marijuana patients. Medical records for former HelloMD patients in the United States are now securely maintained by Cariend, and patients can request copies of their records from July 20, 2026. Additionally, HelloMD has arranged for preferential pricing with Heally, a virtual healthcare platform that offers medical marijuana card services and other healthcare options.

HelloMD appears to be a San Francisco-based telehealth platform focused on medical cannabis cards and consultations, offering online visits with licensed practitioners and state-specific medical marijuana authorization services. Its website is active and still advertising online medical marijuana card services in multiple markets, including the U.S. and Canada, with recent pages showing pricing and telehealth booking flows. A consumer would likely use it to get evaluated online, complete registration, and, if approved, receive medical cannabis authorization for a legal dispensary in their state.

HelloMD is a San Francisco-based telehealth platform focused on medical cannabis. It connects patients with licensed physicians via online video consultations to determine eligibility for a medical marijuana recommendation / medical cannabis card in states where medical cannabis is legal. For consumers, it's designed as a convenient, private alternative to an in-person clinic visit — you complete an intake online, meet with a doctor remotely, and if approved, receive your documentation digitally to use at licensed dispensaries. The service also offers educational content and product guidance.

HelloMD is a San Francisco-based telehealth platform that connects patients with licensed physicians for online medical cannabis evaluations and recommendations, helping users obtain medical marijuana cards (primarily focused on California). Through its website (hellomd.com), it offers virtual consultations, educational resources on cannabis use, and related patient support services.